Xenia Supplies Gold Service Reviews
I have not received items ordered 3 weeks ago. I have emailed to enquire and heard nothing
I recieved my packages in the allocated delivery slot. However the packaging was not suitable. 2 heavy boxes of 48 glasses each put into 1 box with no bubble wrap or packaging, as a result of this 10 glasses were broken on delivery. I emailed twice and no response and called several times each time ringing out to the answer phone to which I left a message. I also requested an copy of my Invoice which I have not received. Im not one for leaving bad reviews but i have exhausted all my avenues to get in touch. If Xenia could get back to me that would be great.
First class service. Products arrived within seconds of when they said they would. Product perfect and exactly as described. Can't fault them.
"Rubbish Customer Service"
Answer the phone and send the correct order
"Super efficient service"
I placed my order for 150 glasses for a wedding and needed them urgently due to being let down by another supplier at the last minute. I read some of the negative reviews after the order was placed and was a little worried that I may not receive my glasses.....How wrong was I, as Ed emailed me promptly after ordering with a dispatch date for the glasses and they arrived within 4 working days!! Amazing service from this company and relief that the glasses had arrived safely and in plenty of time for the wedding on the Saturday. I cannot fault and recommend this company and will absolutely use them again.